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Title
Text copied to clipboard!Receptionist at Reception
Description
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We are looking for a dedicated and friendly Receptionist at Reception who will serve as the first point of contact for visitors and clients of our company. This position is crucial in ensuring a positive and professional experience by providing administrative support and relevant information. The receptionist will handle phone calls, schedule appointments, and coordinate correspondence while maintaining an organized and welcoming environment. Responsibilities include greeting visitors, managing the calendar, administering documents, and collaborating with various departments to facilitate workflow. The ideal candidate should have excellent communication skills, be organized, and able to multitask in a dynamic environment. Previous experience in reception or customer service is an advantage, as is knowledge of foreign languages. A positive attitude and professionalism are essential for success in this role.
Responsibilities
Text copied to clipboard!- Greeting and assisting visitors at the reception desk.
- Handling phone calls and redirecting them appropriately.
- Scheduling appointments and managing the calendar.
- Administering correspondence and documents.
- Maintaining an organized and clean work environment.
- Collaborating with other departments for information flow.
- Providing general information about the company.
- Managing bookings and special requests.
- Monitoring building access.
- Reporting technical or security issues.
Requirements
Text copied to clipboard!- Previous experience in reception or customer service.
- Excellent verbal and written communication skills.
- Good knowledge of PC operation and office software.
- Ability to multitask effectively.
- Friendly and professional attitude.
- Intermediate or advanced English language skills.
- Organizational skills and attention to detail.
- Availability for flexible working hours if needed.
- Ability to work in a team.
- Integrity and discretion in handling information.
Potential interview questions
Text copied to clipboard!- How do you handle situations with dissatisfied visitors?
- What experience do you have using call management systems?
- How do you organize your workday to manage multiple tasks?
- Do you have experience scheduling appointments and managing calendars?
- How do you ensure a welcoming environment for visitors?
- What knowledge do you have of office software?
- How do you handle confidential information?
- How do you react in emergency situations?
- What are your strengths in communication?
- Why do you want to work as a receptionist at reception?
